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  • #11227

    Ian Ferguson
    Participant

    Hi. I am using Signup Sheets Pro 2.1.2.1. Users recently have been getting reCAPTCHA errors (I don’t have the specific error messages). When I login to the reCAPTCHA site, I get this message:

    We detected that your site is verifying reCAPTCHA passed solutions less than 50% of the time. This could indicate a problem with your integration with reCAPTCHA.

    Any suggestions on to figure out what is wrong or how to fix the issue?

    Thanks!

    #11228

    Estevan
    Moderator

    Hi Ian,
    Are you using reCaptcha anywhere else or is it limited to sign up sheets? Are you able to reproduce the issue? If so, i would recommend temporarily deactivating all other plugins and testing to see if the issue is resolved. If it’s resolved, there is a conflict with another plugin and you should be able to identify the plugin that’s causing the conflict by activating each plugin one at a time and testing until you find the conflicting one.
    Thanks,

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