Magento

Support Packages for Magento Open Source and Adobe Commerce

Ensure improved ROI on your eCommerce business with continued website support and maintenance using our Magento open source and Adobe commerce support packages.  

Which Support Package is right for you?

Silver

  • 20 hrs/month
  • Security patches/extensions, minor support requests, development of small features
  • 4 business hours response time
  • 10% discount on Amasty extensions
  • Monthly Tenable security scan

Gold

  • 40 hrs / month
  • Includes features from standard package + pick from our list of additional support services below
  • 1 business hour response time
  • 20% discount on Amasty extensions
  • Monthly Tenable security scan

Platinum

  • Custom amount of hours
  • Extra features TBD based on your needs
  • Response time TBD based on custom quote
  • Discounts TBD at time of quote
  • Monthly Tenable security scan

*Response time based on time to respond to issue. Resolution time may vary.

Examples of support work we can do for your Magento site:

Maintenance

  • Magento version upgrades
  • Magento Extension Installation
  • Security Patches Installation
  • Code Audit
  • Code Repository
  • Quality Assurance and Testing
  • Backup Configuration
  • Anti-virus Scans & Analysis
  • Malware Scans & Analysis

Support

  • Extension Support & Enhancement
  • Dedicated Project Manager
  • Magento Admin Support
  • Email Support
  • 24/7 Site Monitoring
  • Remote desktop assistance
  • Training

Development

  • Development/staging environment
  • Front-end Design & Development
  • QA & Development Environments
  • Magento customizations
  • Custom module development

Support Packages

Our highly qualified team understands your pain points and will sculpt a solution for you. We can offer technical support in running updates and adding new features as per your requirement. If this looks interesting, fill out the form and our tech-expert will get in touch with you.

ON THE BLOG

Google Page Experience Update 2021 – What does it mean for your ecommerce business?

Here’s how the new Google algorithm update can impact your eCommerce business and the strategies you can use to ensure your business thrives in the middle of this big transition.  

WEBINAR

Tips for Keeping Your Website Fast and Functioning

Watch out latest webinar to know how to ensure your site has high availability, easy navigation, and positive user experience in addition to keeping the software code updated, patched and secure. 

Case Study: Responsive eCommerce Development French Kande moved to Magento 2 (Adobe Commerce), but the site was unresponsive.

Liventus came in and fixed instability, speed, and some custom features that were not functioning. After the site was stabilized, we still partner with French Kande providing ongoing maintenance and building new feature builds.