Case Study: CUSTOM DEVELOPMENT, FINANCING AND LEASING

Custom Calculator – Finance of America Reverse

How reverse mortgage calculator tool development helped Finance of America Reverse increase its portfolio

Industry

Financial Services

Category

Custom Development, Financing and Leasing

Developing Reverse Mortage Calculator Tool

Enhancing Long-term Customer Relationships

Finance Of America Reverse LLC (FAR) is a retirement solutions company dedicated to helping senior citizens achieve their financial goals during retirement.

FAR’s specializes in helping retired citizens look towards the future with their retirement solutions like reverse mortgages and home-sharing. FAR partnered with Liventus to build innovative technology to improve their sales process and customer experience.

We saw two opportunities to improve FAR’s employee efficiency and customer experiences. This resulted in reverse mortgage calculator tool development and design

FAR-Account Form Library

Challenges

FAR struggled with many unprocessed and disparate data, which did not provide any actual insight into the business. There was no systematic approach to collecting and managing data strategically.

screenshot example pages

Finance of America Reserved Illustrator

How We Increased Finance of America Reverse’s Portfolio

To help improve the efficiency of FAR’s reverse mortgage team, we custom-built a calculator for their brokers that easily plugs in consumer data and receive estimations on a profile’s reverse mortgage.

Our expertise in data automation brought instant innovation: The project exceeded FAR’s expectations on how much it would get used.

FAR’s Reverse Illustrator automatically pulls Zillow home estimates, and the results show the profile’s reverse mortgage details.

FAR Witnessed a Sharp Change In Customer Inquiries

It was important that FAR’s portal was a responsive experience for both desktop and mobile users. With a mobile-friendly UI, reverse mortgage customers can review their current loan balance, status, and withdraw funds from anywhere.

FAR-Responsive-Development-Practices

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Technology Stack

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